Health Insurance Navigator Project


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Appointment Hotline: 1-855-733-3711

Open Enrollment November 1 – December 15

The ACA: What you Need to Know and How You Can Help

GetCoveredMeckLogoAs a member of the North Carolina Navigator Consortium, Charlotte Center for Legal Advocacy provides free, unbiased advice to residents of Mecklenburg County, helping families and individuals choose plans that are best for them within the health insurance marketplace implemented under the Affordable Care Act.

Our federally-certified Navigators are extensively trained in the insurance plan options offered by the marketplace in addition to cost-sharing reductions and premium tax credits eligibility that will help individuals and families better afford their health insurance. Local residents will have the opportunity to schedule appointments with Navigators to receive assistance in applying for health insurance plans and pursuing tax credits and reductions as well as help enrolling in other federal and state health care programs, such as Medicaid and the Children’s Health Insurance Program (CHIP).  Additional assistance will also be provided to consumers who are disabled, do not speak English or are unfamiliar with health insurance.

Navigators conduct many outreach events and appointments at convenient locations across Mecklenburg County in addition to Charlotte Center for Legal Advocacy’s offices.

WHERE TO GET COVERED: Open Enrollment 2019 Navigator Locations

To schedule a free, in-person appointment with a local navigator, please use the statewide appointment hotline at 1-855-733-3711  or online at

Immigrant Eligibility for Public Benefits in NC

#CoverageMatters: Stories of Coverage

For more information or to apply for health insurance:
- online at or
- by phone at 1-800-318-2596.

Curious what an Enrollment Event looks like? Check out this video from the Mecklenburg County Health Department.

Do you have more questions? Check out the Kaiser Family Foundation’s Frequently Asked Questions on health reform.

Consumer Stories

Jennifer M.


Jennifer B.


Manuel Jones

Judith Riggs

Follow #GetCoveredMeck on social media for up-to-date info & event announcements!

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