Health Insurance Navigator Project


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Appointment Hotline: 1-855-733-3711

The ACA: What you Need to Know and How You Can Help

GetCoveredMeckLogoAs a member of the North Carolina Navigator Consortium, Charlotte Center for Legal Advocacy provides free, unbiased advice to residents of Mecklenburg County, helping families and individuals choose plans that are best for them within the health insurance marketplace implemented under the Affordable Care Act.

Our federally-certified Navigators are extensively trained in the insurance plan options offered by the marketplace in addition to cost-sharing reductions and premium tax credits eligibility that will help individuals and families better afford their health insurance. Local residents will have the opportunity to schedule appointments with Navigators to receive assistance in applying for health insurance plans and pursuing tax credits and reductions as well as help enrolling in other federal and state health care programs, such as Medicaid and the Children’s Health Insurance Program (CHIP).  Additional assistance will also be provided to consumers who are disabled, do not speak English or are unfamiliar with health insurance.

Navigators conduct many outreach events and appointments at convenient locations across Mecklenburg County in addition to our Charlotte office, including the
International House, Crisis Assistance Ministry, Goodwill Industries of the Southern Piedmont Opportunity Campus, Latin American Coalition, Stratford-Richardson YMCA, Lake Norman Community Health Clinic, Charlotte-Mecklenburg Libraries, Headlines Barbershop and more. See more Navigator Locations and schedule an appointment near you.

To schedule a free, in-person appointment with a local navigator, please use the statewide appointment hotline at 1-855-733-3711  or online at

Immigrant Eligibility for Public Benefits in NC

#CoverageMatters: Stories of Coverage

For more information or to apply for health insurance:
- online at or
- by phone at 1-800-318-2596.

Curious what an Enrollment Event looks like? Check out this video from the Mecklenburg County Health Department.

Do you have more questions? Check out the Kaiser Family Foundation’s Frequently Asked Questions on health reform.

ACA in the News

LSSP Navigator Madison Hardee talks to Politico about the importance of reaching uninsured groups for the upcoming ACA Marketplace Open Enrollment

LSSP Navigator Madison Hardee speaks to the New York Times and The Charlotte Observer about Aetna’s decision to leave the Health Insurance Marketplace

Servicios Sociales puede ofrecerle beneficios – Hola Noticias

LSSP Navigator Madison Hardee speaks about the third ACA Marketplace Open Enrollment in our community in this Charlotte Observer article

Learn more about the third ACA Marketplace Open Enrollment from LSSP Navigator Madison Hardee in this Time Warner Cable segment

Este domingo 1 de noviembre: Inicia periodo de inscripción a Obamacare – Hola Noticias

Consumer Stories

Jennifer M.


Jennifer B.


Manuel Jones

Judith Riggs

Follow #GetCoveredMeck on social media for up-to-date info & event announcements!

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